Privacy Policy

Effective Date: 15 Nov 2024

At EaseLife, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our mobile application, "EaseLife" ("App"). By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you create an account or use the features of the App (such as managing contacts, organizing events, tracking health, and planning trips), we may collect personal information like your name, phone number, email address, and location (for certain features like emergency suggestions).

• Device Information: We collect information about the device you use to access the App, such as the device type, operating system, version, unique device identifiers, and IP address.

• Health Data: When you use features such as Prescription Management and Medical File Storage, we collect health-related data including prescriptions, medical files, and related details. We store this data securely to help you track and manage your health information.

• Audio Data: For specific features within the App, such as "Smart Speed Dial" or voice-based interactions, we may collect and process audio data from your device’s microphone. This audio data is used solely for the purpose of processing voice commands, enabling hands-free interactions, or facilitating features like contact dialing or environmental feedback. The audio data may be processed on your device, and only necessary data will be stored for the purpose of improving the feature (e.g., voice recognition). We do not collect or store audio data for any other purpose without your explicit consent.

• Usage Data: We may collect information about how you interact with the App, including features you use, time spent in the app, and any crashes or errors that occur.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the functionality of the App, including the features for managing contacts, events, health data, learning resources, and trip planning.
• Customize your experience by offering personalized content, such as health recommendations, educational resources, and trip suggestions.
• Send you notifications or reminders about upcoming events, prescriptions, health status, and safety alerts.
• Improve our services by analyzing how users interact with the App and identifying potential issues.
• Provide emergency assistance through location-based services (e.g., ambulance, hospitals, pharmacies).
• Process audio data to enable voice-based features like Smart Speed Dial and voice commands for hands-free operations.

3. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party services that help us operate, maintain, and improve the App (e.g., cloud storage providers). These service providers are obligated to keep your data secure and are not allowed to use it for any other purposes.

• Google AdSense: Our App uses Google AdSense to display ads. Google may collect and use information about your interactions with the ads for advertising purposes. Google’s use of data is governed by its own privacy policy, which can be found at Google Privacy Policy.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

4. Data Security

We use reasonable security measures to protect your personal data, including encryption and secure storage methods. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request to delete your data at any time by contacting us at [Insert Contact Information].

6. Your Rights and Choices

• Access and Update: You have the right to access and update your personal information within the App settings.

• Data Deletion: You can request the deletion of your personal data by contacting us. Once deleted, we will no longer be able to restore or access your data.

• Opt-Out of Google Ads: You can opt-out of personalized ads served by Google by visiting Google Ad Settings. Note that opting out will not remove ads but will prevent personalized ads.

• Location Data: You can disable location tracking in your device settings, though this may limit certain features (e.g., emergency suggestions based on your location).

7. Children’s Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete the information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

EaseLife Support
Email: support@kullooo.com